Frequently asked questions
Have more questions? Contact us.
What types of cruises and tours do you offer?
We offer luxury yacht charters, private sunset cruises, and unique JetCar tours, all designed for different occasions and preferences.
How do I book a yacht or JetCar tour?
You can book directly through our website, by contacting us via WhatsApp, or by scheduling a call with our team for assistance.
What is included in the charter package?
Our packages typically include the yacht or JetCar experience, professional crew or marshall, water activities, and refreshments. Specific inclusions may vary depending on the package chosen.
Can I customize the itinerary?
Yes, we can tailor the itinerary to your preferences, including stops at secluded islands, water sports activities, or special arrangements.
How many people can join a private charter?
It depends on the vessel. Our luxury yachts can host up to 12 guests, while our licensed catamarans can accommodate up to 36 guests.
Do you provide food and drinks on board?
Yes. Most packages include light refreshments or meals. Customized catering options are also available upon request.
Are hotel transfers available?
Yes, we provide optional add-on hotel transfers for your convenience.
What happens if it rains or the weather is bad?
For extreme weather, the Company will receive advance warning from the marine department. In such cases, either reschedule to another date and time that both parties is agreed or a full refund will be issued and the booking will be considered canceled. A processing fee of 4.5% of the total paid amount will be applied to any refunds.
For rainy weather, the charter will proceed, but embarkation may be delayed, and the return time may be adjusted. The Captain are responsible for the final decision on whether to depart or return to the marina, with safety being the primary concern for all passengers and crews. If conditions allow sailing and passengers choose not to proceed, it will be fully charged. The Captain will make the final decision on safety based on weather conditions, prioritizing the safety of guests, crews, and the yacht.
Do you charge any hidden fees?
No, our pricing is transparent. What you see is what you pay.
How can I contact you for support?
You can reach us 24/7 via WhatsApp, phone call, or email. We’re here to help anytime.
